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Privacy Policy

Last Updated on: May 10, 2026
 
By using this website, you (hereafter “the User”) agree to the following Privacy Policy. Please review this document carefully before using this website or our services.
 
This website is owned and operated by Summer Rain Farm (hereafter "our", "we", or "company").
 
Owner and Data Controller:
Michelle Busse, Owner
Summer Rain Farm
7448 Wellington County Rd 11, Moorefield, ON N0G 2K0
Contact Email: michelle@summerrainfarm.com.

1. General Commitment
At Summer Rain Farm, we respect your privacy. This policy explains how we collect, use, share, and protect your personal information when you access our website, create a customer account, or make a purchase. Our practices are designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario’s provincial privacy standards.
 
2. Information We Collect
By interacting with our site, you consent to our collection of the following:

  • Personal Identification Data: Name, shipping and billing addresses, email address, and phone number. This is provided voluntarily when you register for a customer account or place an order.

  • Customer Account Data: When you create a login, we store your account preferences and order history to provide you with a personalized dashboard experience.

  • Financial Data: Transactions are processed securely via Wix Payments. We do not store your full credit card details on our servers; they are managed by the payment processor.

  • Technical & Usage Data: Our servers automatically collect derivative data such as your IP address, browser type, and the pages you view to help us improve site functionality.

  • Behavioral Data: We use cookies and Google Analytics to understand how you navigate our site, which helps us provide a better shopping experience.

 
3. Use of Information
We use the data we collect to:

  • Manage your customer account and dashboard.

  • Process and fulfill orders (including shipping notifications).

  • Send newsletters and farm updates (only with your express consent via opt-in).

  • Improve our website performance and troubleshoot technical issues.

  • Protect against fraudulent transactions and maintain site security.

 
4. Disclosure to Third Parties
To run our business effectively, we share necessary data with trusted service providers:

  • Wix Studio: Our website host and payment gateway provider.

  • Shippo: To manage logistics and generate shipping labels for your orders.

  • Mailchimp: To manage our email marketing lists (consent-based).

  • NE Virtual Solutions: Our website design and maintenance partner, who has administrative access to support site security and functionality.

  • Legal Requirements: We may disclose data if required by law, such as to comply with a subpoena or to protect the safety of our customers and community.

 
5. Data Residency and Security
We utilize SSL encryption provided by Wix Studio to protect your data. Please note that because we use global providers (Wix, Google, Mailchimp), your data may be stored on servers located in the United States. By using this site, you acknowledge that your information may be subject to the laws of those jurisdictions.
 
6. Tracking Technologies (Cookies)
We use cookies to keep you logged into your account and to analyze traffic via Google Analytics. You can manage your preferences or "Decline All" non-essential cookies via our on-site Cookie Consent Banner.
 
7. Your Rights
As a Canadian resident, you have the following rights regarding your data:

  • Access: You may request a copy of the personal data we hold about you.

  • Correction: You may update your account details at any time via your customer dashboard.

  • Deletion: You may request that we delete your account and personal data, subject to our legal and tax record-keeping requirements.

  • Withdrawal of Consent: You can unsubscribe from marketing at any time via the link in our emails.

 
8. Data Breach Procedures
In the unlikely event of a data breach, Summer Rain Farm will notify affected users and the relevant authorities within 72 hours of becoming aware of the incident, in accordance with PIPEDA requirements.
 
9. Contact Us
For any questions regarding this policy or to exercise your privacy rights, please contact our Privacy Officer:
Michelle Busse at michelle@summerrainfarm.com.

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